FAQs

Frequently Asked Questions (FAQs)
How long has Uptown Body & Fender been in business?

Uptown Body & Fender has served the community for over 30 years, providing high-quality collision repair, auto body work, and refinishing services with expert craftsmanship and outstanding customer service.

Our attention to detail, exceptional customer service, and high-quality craftsmanship set us apart. We provide complimentary estimates, insurance claim assistance, rental car coordination, and even a complimentary espresso bar for our customers.

Yes! Uptown Body & Fender services all makes and models, including foreign and domestic vehicles, ensuring factory-level precision in all repairs.

We are conveniently located in Downtown Oakland, easily accessible for customers from Montclair, Piedmont, Rockridge, Emeryville Marina, and surrounding areas.

While we welcome walk-ins, we recommend scheduling an appointment for estimates and repairs to ensure you receive prompt attention.

Yes! We work with all major insurance providers and assist with filing claims, submitting estimates, and handling insurance paperwork for a stress-free experience.

No! Insurance companies cannot require multiple estimates—you have the right to choose any repair shop you trust.

A vehicle is considered a total loss if repair costs exceed its market value. If you disagree with the insurance valuation, you can:
✔ Provide proof of your vehicle’s pre-accident value
✔ Obtain an independent appraisal
✔ Negotiate a fairer settlement

Ensure safety first
– Call the police if needed and document the damage
– If the vehicle is undrivable, call Berry Brothers Towing
— Contact Uptown Body & Fender for an estimate

Repair times depend on damage severity:
Minor repairs: A few days
Extensive repairs: Up to two weeks

Yes! We offer Paintless Dent Repair (PDR), which removes minor dents without paint or fillers, preserving your car’s factory finish.

Signs include uneven tire wear, difficulty steering, and misaligned body panels. We use advanced technology to inspect and restore your vehicle’s frame.

We use a computerized paint-matching system that scans your existing paint to ensure a perfect factory-color match, even for older vehicles.

Yes! We remove rust before refinishing to ensure long-lasting durability and a flawless finish.

Yes! Small chips can be repaired before they spread. For larger cracks, we provide full windshield replacement.

Typically 1-2 hours, plus additional drying time before driving.

Yes! We partner with Enterprise & Hertz to provide rental cars at discounted rates while your vehicle is being repaired.

Yes! We provide a free customer shuttle service and a comfortable waiting area with complimentary espresso, coffee, and tea.

Yes! We use water-based, eco-friendly paints that deliver high-quality finishes while minimizing environmental impact.

Yes! Our team includes ICAR-certified technicians trained in collision repair, refinishing, and safety standards.

Avoid washing/waxing for 30 days to allow the paint to fully cure. Use mild, non-abrasive soap for cleaning.

All repairs come with a lifetime warranty—bring your car back, and we’ll fix any issues free of charge.

Call Berry Brothers’ 24-Hour Towing Service—we’ll help coordinate the tow directly to our shop.

Yes! We’ll assess the damage and start repairs immediately.

It depends on your policy. If you have rental reimbursement coverage, your insurance will cover it. Otherwise, we offer discounted rentals.

If the insurance estimate is too low, we negotiate with your insurance to ensure all necessary repairs are covered.

Fast, Reliable Auto Repairs Done Right!

Scratches, dents, and collision damage lower your car’s value—but we make it look brand new again.

Experience the Uptown Body & Fender Difference – Where Quality Meets Care.